Returns

Dear Customer, thank you for purchasing products from Amundsen Sports.
If you are not 100% satisfied with your purchase, return it within 30 days of receipt and in saleable condition for a refund or like-for-like exchange. All returns should be in ‘as new’ condition, both unwashed and unworn.

Returns and exchanges are only accepted for items purchased directly from amundsensports.com. For items bought with one of Amundsen Sports’ retail partners, please contact them directly to arrange an exchange or refund.

We kindly offer easy returns through clicking the “Return/Exhange” link found in “My Account” if you want to send your product back.

If you wish to exchange your product, Amundsen Sports will cover the return shipping cost.

If you wish to return your product Amundsen Sports will deduct 19 USD / 19 EUR / 190 NOK from your payment to cover some of the shipping and handling costs.

HOW TO MAKE A RETURN
EU CUSTOMERS & NORWEGIAN CUSTOMERS

1. Register your return online by logging into My Account on amundsensports.com or by clicking the link in your original order conformation.
2. Put the unused and unwashed products in appropriate packaging.
Make sure the hangtags are still on.
3. Place the delivery note inside the package.
4. Properly seal the package and stick the return label you received with your order on the outside of the parcel. Make sure to cover the original shipping label if using the original packaging.
5a. Norway: Drop off the package at any post office – make sure the package gets registered. (Save/take a photo of your receipt when you deliver your package.)
5b. Rest of Europe: Schedule your pick up from DHL or deliver the package at any DHL pick up point.

US, CANADIAN, AUSTRALIAN & JAPANESE CUSTOMERS

1. Register your return online by logging into My Account on amundsensports.com or by clicking the link in your original order conformation.
2. Put the unused and unwashed products in appropriate packaging.
Make sure the hangtags are still on.
3. Place the delivery note inside the package.
4. Print out the return label which is sent to your email address after completion of the online return process.
5. Properly seal the package and place the return label on the outside of the parcel. Make sure to cover the original shipping label if using the original packaging.
6. Schedule a pick-up from DHL by following the link in the email you received after completion of the online return process.

Be aware that it can take until 3 weeks before the money are received on your credit card.