FREQUENTLY ASKED QUESTIONS

Question:How/when will I receive my refund?
It can take up to two weeks for our warehouse to receive and process your return. We will send a refund notification email as soon as we’ve issued your refund.
Any questions, please contact customer@amundsensports.com

Can I exchange my order?
Yes you can exchange your order. Please use the return form provided with your order if you received the order in Europe. If you are outside Europe please contact customer@amundsensports.com to receive a return label by mail from Amundsen Sports.

I lost my shipping label, can I still make a return?
Yes. If you have lost your original return shipping label or packing slip, you can still make a return.
Please send an email to customer@amundsensports.com with your Order Number and we will get back to you within 1 business day.

What is your return policy?
If you are not 100% satisfied with your purchase, return it within 90 days of receipt and in saleable condition for a refund or like-for-like exchange. All returns should be in ‘as new’ condition, both unwashed and unworn. The hang-tag must be on the product.

What is the ETA ? ( Estimated delivery time )
Norway; 2-5 working days
EU & UK; 2-4 working days
US & Canada: 3-5 working days
Japan: 3-5 working days
Australia: 3-5 working days
The order will be shipped on the morning of working days before 12.00.